FAQ

To contact our press department, request content or for any other inquiries, please contact our PR team at gustavo@soldout.com. gustavo@soldout.es

You are allowed to take photos for personal, non-commercial use. Be sure to remove the flash, as it may disturb other visitors. The use of tripods, monopods and selfie sticks is prohibited inside the exhibition.

Tuesday to Sunday from 10:00 to 21:00h. Monday closed except bank holidays | Last slot 1 hour and a half before closing time. These dates and times may be subject to change, please consult the calendar in the purchase process of this website before your visit.

To ensure a pleasant visit for all visitors, access to the exhibition is organized in passes or slots every half hour. It is necessary to select a specific time and day when purchasing tickets and organizing the visit. Once you enter the exhibition you can stay inside as long as the visitor wishes. The average time of the visit is 1 hour and a half.

In that case we will try to let you in for the next pass, subject to availability. We recommend that you arrive punctually, as we cannot guarantee access to the exhibition outside the hours indicated on the entrance ticket when seating capacity is full.

ADDRESS

HOW TO ARRIVE

Do you have any questions about the exhibition? Please contact us through the following emails.

• If you have any questions about your tickets, please contact hola@feverup.com
• If you want to contact our press department, please write to gustavo@soldout.es
• If you want to contact the groups department, please write to ventas@soldout.es

The average visit time is approximately one hour, check our schedule to plan your visit with enough time to see it all!

Access to the exhibition is not allowed with baby strollers or baby carriages. Baby backpacks are allowed. A stroller parking area is available for visitors.

We do not have a cloak room service. It is not allowed to enter the exhibition with: food, drinks, strollers or baby chairs, large backpacks, suitcases, motorcycle helmets, bicycles, skateboards or any other means of transport with wheels. Carrying backpacks are allowed.

There is no minimum age for access to the exhibition. Children up to 3 years of age may access the exhibition free of charge by requesting their ticket at the ticket office in advance and attending properly identified. Children up to 16 years of age must be accompanied by an adult family member.

It is not allowed to bring food and beverages into the exhibition.

Want to buy a souvenir to take home? At the end of the exhibition you will find a great gift store with a wide variety of exclusive and exhibition-related products.

The exhibition is accessible for people with reduced mobility and wheelchair use.